Skip to main content

​
Slack Message

The Slack Message step allows you to send messages to Slack channels from your workflows. Messages can include rich formatting, blocks, and dynamic content using workflow variables.

​
Overview

Slack Message steps are useful for:
  • Team notifications and alerts
  • Status updates
  • Automated reports
  • Integration notifications
  • Workflow execution updates

​
Prerequisites

Before using Slack Message steps, you need to:
  1. Connect your Slack workspace in the Integrations settings
  2. Authorize Flowripple to access your Slack workspace
  3. Select a default channel (optional, can be overridden per message)
Slack integration must be configured before you can use Slack Message steps. Visit your Integrations settings to connect Slack.

​
Configuration

When you add a Slack Message step, you’ll configure:

​
Channel

Select the Slack channel where the message will be sent:
  • Default channel: Use the channel configured in your Slack integration
  • Specific channel: Override with a different channel for this message
You can use workflow variables to dynamically set the channel, but the channel must exist in your connected Slack workspace.

​
Message Content

Configure the message content using Slack’s Block Kit format:

​
Message Builder

Use the visual message builder to create rich Slack messages with:
  • Text blocks: Formatted text content
  • Sections: Structured content with fields
  • Buttons: Interactive buttons with actions
  • Images: Image attachments
  • Dividers: Visual separators

​
JSON Format

For advanced formatting, you can write messages in Slack’s Block Kit JSON format: 
{
  "text": "Hello from Flowripple! Your order #{{order.id}} has been processed."
}

​
Using Variables

Insert workflow variables into Slack messages using the {{variable.name}} syntax:
  • From triggers: Use variables from your trigger event
  • From previous steps: Use output from HTTP requests or other steps
  • System variables: Access built-in variables like timestamps
{
  "text": "User {{user.name}} ({{user.email}}) just signed up!"
}

​
Message Templates

Use pre-built message templates for common scenarios:
  • Notifications: Standard notification format
  • Alerts: Alert-style messages with emphasis
  • Reports: Structured report format
  • Updates: Status update format
Start with a template and customize it with your specific content and variables. This saves time and ensures consistent formatting.

​
Example Use Cases

​
Order Notification

Notify your team when a new order is placed: 
Trigger (Event: Order Created)
  ↓
Slack Message
  Channel: #orders
  Message: Rich message with order details, customer info, and action buttons

​
Error Alerts

Send alerts when errors occur: 
Trigger (Event: API Error)
  ↓
Slack Message
  Channel: #alerts
  Message: Alert message with error details, stack trace, and severity level

​
Daily Reports

Send daily summary reports: 
Trigger (Schedule: Daily at 9 AM)
  ↓
HTTP Request (Fetch Analytics Data)
  ↓
Slack Message
  Channel: #reports
  Message: Formatted report with metrics, charts, and insights

​
User Activity Updates

Notify team of important user activities: 
Trigger (Event: High-Value User Signs Up)
  ↓
Slack Message
  Channel: #sales
  Message: Notification with user details, signup source, and potential value

​
Best Practices

Route messages to the right channels based on content type. Use dedicated channels for different types of notifications (alerts, reports, updates).
Use Slack’s formatting options (bold, italic, code blocks) to make messages easy to scan and understand.
Add interactive buttons to Slack messages when appropriate. This allows team members to take action directly from Slack.
Be mindful of message frequency. Too many messages can overwhelm channels. Consider batching notifications or using summary messages.
Test your Slack messages to ensure they render correctly. Use the preview feature in the message builder to see how messages will appear.
Use Slack’s Block Kit builder for visual message creation, or write JSON directly for advanced formatting. The builder helps ensure valid Block Kit syntax.
Ensure your Slack integration has permission to post to the selected channel. Private channels require the bot to be added as a member.
Slack message delivery status is tracked in workflow execution logs. Failed deliveries are logged with error details for debugging.